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Located in Manila’s prime business district, the new hub consolidates HGS’ teams from across the city into a single, purpose-built workspace. The new hub is designed to support evolving digital delivery models and features collaborative collaborative spaces that empower teams and enable greater value for clients.
HGS said the center plans to create over 1,000 new jobs in the next 24 months across business services and digital transformation.
The facility has an initial capacity of 1,500 seats and can scale up to accommodate 3,000 employees working in two shifts. With this addition, HGS now operates two facilities in Manila and a total of four across the Philippines.
Earlier this year, the company had signed a Letter of Intent (LOI) with the Philippines government to scale its local operations significantly.
Giridhar GV, CEO – APAC and Global CHRO, HGS, “The Philippines has been an integral part of HGS’ growth story for over two decades, and this new intelligent experience hub marks yet another important milestone in our commitment to this region. The center embodies the fusion of human expertise with AI and empathy-driven innovation to deliver seamless, personalized solutions from one of the world’s most dynamic talent ecosystems. It’s not just a technology investment but a strategic move toward orchestrating meaningful, intelligent experiences that resonate with our clients and their customers.”
Hinduja Global Solutions (HGS) provides solutions in digital consumer experience (CX), business process management (BPM), and digital media services.
The company reported an 89.5% year-on-year (YoY) decrease in consolidated net profit to Rs 17.43 crore for the quarter ended 30 June 2025, compared to Rs 165.56 crore in the corresponding period last year. Revenue from operation slipped 3.3% year on year to Rs 1,056.23 crore in the quarter ended 30 June 2025.
The scrip rose 0.13% to Rs 494.80 on the BSE.
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